After a wonderful day and dinner on Thanksgiving Day, my son-in-law said, "Mom, I'm going to hang your chandelier." My daughter helped him, and I sat with my two year old grandson and watched it all come together. I knew with the first piece that it would be beautiful. It's perfect - the right size for the dining room and the perfect style for my 65 year old home. The Franklin (newly renamed Montgomery) style blends in perfectly.
I want to thank you for your help and kindness when I spoke to you by phone. You were all so helpful and nice. I was talking to strangers, but you treated me like family. What a wonderful way to shop. You made me feel so comfortable, so trusting.
Wishing you a Merry Christmas and a Happy, Healthy, New Year.
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B. Vickla
Lonsdale, MN
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I am sorry for the delay in writing but we want you to know that the model Strass 6-R-6 that we purchased is only magnificent. We are so pleased with its beauty and elegance.
Thought you would like to know that we had some friends of ours from Ireland who are associated with Waterford and they did nothing but rave about its beauty. They were so impressed that they called from another stop on their venue to tell us what a beautiful piece it was.
You can imagine how delighted we are. Many thanks for your assistance and patience with us. We do hope to see you soon.
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Mr. and Mrs. J. Nolan
Winston-Salem, NC
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| Thank you very much for assisting me during my decision to purchase one of your chandeliers. You were patient, informative and friendly. This approach helped me make a decision without actually seeing the chandelier. We are very pleased with our lovely, unique chandelier. I recommend your company to this St. Louis area.
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S. Vandergraff
Cape Girardeau, MO
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We received our chandelier for the dining room. Its elegance is surpassed only by your prompt and courteous service - if possible. We are realtors and have previewed many prestigious homes, but none have a chandelier more beautiful than ours. Thanks again for all your help. My husband suggested I order a chandelier for our reception hall, so good wife that I am, I will enclose it in this letter.
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L. Hatcher
Bakersfield, CA
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This past February, I stopped by the store on my way to Florida. Your knowledgeable sales people were of great help as I was overwhelmed by the vast selection of crystal hanging from your ceilings. Finally I settled on a Strass Ice Palace with real candles (no electricity). Weeks later, you had everything ready and I picked it up on my way home.
Enclosed is a picture of our table at Easter, with the Ice Palace casting a magnificent glow over the gathering. I am completely delighted with it, as well as the nice way you conduct your business. Take care and keep up those standards.
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R. Rea
Lincoln University, PA
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My husband installed our new Strass crystal chandelier and the whole family can't stop gazing at it! It is beautiful beyond words, so elegant, yet understated. What is really stunning about it is all the colors of light it reflects from the superior quality of crystal. When I was trying to decide between several models, the salesperson I spoke to gave me good instructions on how to measure the room to get the right model to fit the room perfectly. The model I chose also is so appropriate for where I live. "Winterking" fits in perfectly where I live in Mammoth Lakes in that the ice crystals adorning my house look like the crystals on the Winterking. Thanks for all your help and the lovely chandelier.
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Mrs. P. Morthrope
Mammoth Lakes, CA
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I looked high and low for the right living room chandelier and thought I found it when I ordered the Waverly. Unfortunately, after it was installed, I discovered to my disappointment that the chandelier I ordered was simply too small.
With most companies I suspect at this point I would be stuck with my purchase, but not with you. I received credit for the original Waverly I had ordered and you designed a larger fixture incorporating the same Waverly lines. The larger chandelier now graces my living room and is absolutely perfect. Where else can you purchase a custom designed chandelier and at such a reasonable price?
Unbelievably magnificent isn't sufficiently descriptive for what must be one of the loveliest pieces this side of the Palace of Versailles. Your catalog states that you have not found a way to capture brilliance in pictures. Neither has my camera; nonetheless, I have included a photograph….
You are an outstanding company. I am totally satisfied with my purchase in every respect including the packing and prompt shipment; accordingly, I anticipate ordering the Charleston 8 for my dining room in the near future. Thank you for your assistance.
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E. Cooney
Holiday, FL
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Since the purchase of my first chandelier, I have purchased 3 more and am equally as pleased. We have built another home (but of course brought that first chandelier and added the 3 others) and I have my eye on another of your "crystal confections" for an addition we are plan on finishing up next Spring. Thank you so much for such lovely and reasonably priced beauties. The kids especially love it when the sun shines in and is broken into hundreds of little colorful rainbows on the walls! I simply can't say enough good things.
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S. Richter
Honeyoye Falls, NY
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Our chandelier arrived the day before Thanksgiving and we now have it installed. It was in perfect condition, came to us within the time frame promised, and importantly we were most appreciative of the gracious and concerned manner you exhibited during the telephone calls we made in attempting to arrive at the proper selection for our dining room.
Our choice of the Coventry was superb! It is absolutely elegant and changed the entire appearance of the room. We had searched all of Tulsa for just the right fixture and could find nothing that pleased us. Your craftsmanship far exceeds our expectations and to say we're more than pleased is a gross understatement. No wonder you work has been employed in the Governor's mansion and other equally outstanding homes.
Thank you again for entering our home in such a lovely way. May you and yours have a blessed Christmas and a most prosperous New Year.
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Wm. Biggerstaff
Tulsa, OK
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We purchased the Small Winterking chandelier - it is the perfect size for our dining room. The prisms pick up the sunlight during the daytime and glisten when the lights are on. It adds a lovely touch of elegance to our room. We are truly delighted that we chose our chandelier from King's.
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M. Milloway
Port Saint Lucie, FL
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I wanted to take a moment to drop you a note and let you know how absolutely beautiful our King's chandelier Strass 12+6 FA (newly renamed as the Strass King 3245) is. I absolutely love it! Our chandelier is hanging in our foyer next to the curved staircase and above a marble floor. It is my favorite thing in our new home. The Swarovski crystal is so brilliant and the shape of your chandeliers is so different from the ones I have seen in our local lighting stores. It's hard to describe how I feel when I see the sparkle.
Building a new home is very stressful and so many things went wrong with ours. I was delighted that my experience with King's Chandelier Company was so good. It was a pleasure doing business with King's. Thank you again.
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K. Repass
Jonesborough, TN
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What a pleasure it is to do business with a company like yours!
The absolutely beautiful chandelier arrived, and after my husband had a bad beginning with the installing (by breaking two of the arms), it is hung and I think it the most gorgeous thing I have ever seen. We could not believe it when the arm replacements arrived the day after calling you.
Thank you so very much for your promptness. I hope that friends will see ours and decide they need to buy one from you. Thanks again.
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J. Eggleston
Rock Hill, SC
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I had to write to tell you how very pleased we are with our new chandelier. The Strass crystals sparkle so much that they look like diamonds. We had just redecorated our dining room and your chandelier is truly the "crowning glory". We were a little hesitant to order from a catalogue and also thought the prices seemed too low to be true, so we decided to stop in your store on our way to Florida. Your catalog cannot capture the beauty we saw. They were all so beautiful - we took 2 hours to make our selection. Equally important to us was a friendly & courteous staff that helped us make our selection and was very patient and informative. Also, everyone that I spoke to subsequently on the phone was so friendly and helpful. So many companies now have an "I don't care" attitude - not so with your company. I would recommend your company without hesitation to anyone that wants a beautiful chandelier at a good price.
It has truly been a pleasure doing business with you.
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E. Humeniuk
Pittsford, NY
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Prior to seeing in person my first purchase, I must admit that I had a residual degree of apprehension. That lasted only until I unpacked my purchase and my electrician installed the stem. The joy I received from seeing the Strass 10+5 (now the Strass Baltimore) bejeweled, greatly exceeded my expectations. Subsequently, when I needed service, it too was A-1: swift, thorough, timely, accurate, friendly, and highly professional. With later purchases, I have always received the same A-1 treatment.
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X. Collins
Riverdale, IL
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Writing this letter of thanks has been on our minds for quite a while. While on vacation this past July, the hotel clerk mentioned that if we had a chance to stop at your showroom, it would be worth the time. Since our new home was under construction, we decided to reroute our drive home and stop. Much to our surprise, we found what we consider now to be a family heirloom.
We purchased a Swarovski Strass trimmed crystal chandelier, model 12-R-10/2. It arrived in September, and due to the fact that our home was not completed yet, it sat in the cartons. The excitement in watching our home being built was great. But my wife and I both said that when the day arrives that we hang our chandelier we will know that all the hard work and planning had been worth it.
Well needless to stay the day came. With much anticipation we unpacked the two cartons. I have to say we were horrified at all the parts. But the sales lady who sold us the chandelier had assured us that we would have no problem putting it together. With great pride I can say that my wife and I assembled it and it worked.
The brilliance and elegance of this chandelier was superb! We thought it was beautiful in the showroom with all the other fixtures. Once it was hung in our dining room, it became a work of art. Friends and family have been very impressed.
During the process of selecting the other lighting fixtures for our home, were pleasantly surprised. We happened upon another fixture that combined the Strass crystal in a two-tier design. The surprise came when we compared prices. The fixture was 3 times what we paid. You truly know how to create a customer for life.
In closing, again let us thank your workmanship, style and more than competitive pricing. I'm sure that our family and we will enjoy this chandelier for generations to come.
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Mr. and Mrs. R. Mandilakis
Westlake, OH
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I just wanted to take a moment to let you know how well pleased I am with the custom chandelier you made for me late last year. Exquisite to say the least! I cannot get over the intensity of the rainbow effect of the Strass crystal pointed prisms. It is a perfect finish in a dining room with decorative plaster cornice and ceiling and white marble floor.
I'm indeed delighted to see that such fine craftsmanship can still be found nowadays.
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R. Avenia
Bloomsburg, PA
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Much to our surprise we did assemble and install it ourselves!! As you can see from the enclosed picture, it is beautiful. We are enjoying it immensely. Thank you again for the time you spent with me on both occasions when I came up to look at the chandeliers. Your courtesy was much appreciated.
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R. McDonald
Raleigh, NC
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Just wanted to thank you for getting our replacement chandelier to us in such an expeditious manner. We are very pleased with the chandelier, and were devastated when the original one fell. The living room just wasn't the same without it. We were able to get it installed on the Wednesday prior to our party on Friday, thanks to your special service. Everyone at the party commented on how exquisite it is.
We have found another one in your catalog we will be purchasing in the future for another room in our house so you will be hearing from us again. Again, thank you for your personal and special service.
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T. & T. Klingenberg
Udall, KS
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We thank you for our very beautiful and elegant chandelier. We are enjoying it. It looks beautiful in my dining room. If you remember, I was more than a little anxious ordering from a catalog, but I love it and so does Edward. All those people who thought I was crazy now think the chandelier is beautiful and in excellent taste.
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E. Duggan
Medbury, MA
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The chandelier has been hung and I could not be more pleased with it. Everyone who sees it is thoroughly charmed by it. Enclosed are some pictures. Thank you so very much for making such beautiful works of art available.
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R. Burdette
Arlington, VA
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We received our beautiful chandelier in good condition. My husband and I spent about an afternoon hanging each piece carefully. With each new row we oohed and aaaaaed as the light hit the beautifully cut prisms.
We are looking forward to many dinner parties highlighted by this chandelier.
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M. Cox
Mulberry, FL
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I am sorry this note was not sent out as quickly as my chandelier! Thank you! The photo and video does it no justice. It sparkles in any light like a thousand tiny Christmas lights twinkling. A friend of mine stopped over just as we were hanging it. She stood, gazed at it and said, "Its exquisite." A thousand thanks for making it a more sparkling Christmas for me. Use me as a reference anytime.
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S. Richter
Honeoye Falls, NY
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I just wanted to let you know how delighted we were with our purchase of our chandelier. It arrived both timely and in perfect condition. Once it was installed it was the dramatic focus of our dining room. Everyone who has ever seen it has remarked on how brilliantly beautiful the crystals are. The Strass crystal is by far a most beautiful crystal. You can be sure of getting more business from this neck of the woods. Thank you ever so much. Looking forward to buying another Strass crystal chandelier.
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C. Corff
East Windsor, NJ
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We just wanted to let you know how much we love our two new Strass chandeliers. We feel we have a beautiful home, and these chandeliers were the crowning touch. We only regret we don't have a place to put more.
For the past two years we have searched for just the right pieces to complete the decorating of our home. Of all the beautiful things we have bought (antique and otherwise), we are more satisfied with our King's chandeliers than any other purchase. Keep up the good work.
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B. & J. Mosley
Durham, NC
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I am so please and satisfied with my chandelier. It gives that extra touch to my country French dining room.
We had a guest last week and as they entered the foyer and stepped down into the dining room, they paused. After a moment of silence - without closing their mouth - they wanted to know, "Where did you get that chandelier?" My answer was King's, of course, and there it hung all lovely and beautiful and glimmering quietly, just like a lady.
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G. Robinson
Maybeury, WV
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Just finished putting up our new chandelier. I had to write and tell you that it is very nice. My wife and I feel very fortunate that we made the decision that we did. Because we could not see the chandelier, we were very apprehensive about ordering something that expensive sight unseen. Now that it has arrived, I wish to tell you that the chandelier is nicer than any we have seen in all the quality shops of the Tampa Bay area and the price is excellent.
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K. Gould
Largo, FL
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The sconces and chandelier were delivered and everything was in perfect condition. Needless to say, we put them up immediately and are very, very pleased.
I would like to express my sincere appreciation to you for the many phone calls I placed to ask question upon question, the prompt and courteous service with which my order was handled, and above all, the quality of the product received.
I do look forward to placing future orders.
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S. Patterson
Troy, NY
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The elegance of our neoclassical home was increased tenfold after purchasing 3 of your chandeliers and 2 of your sconces. We also appreciated the convenience of shopping for our chandeliers via e-mail. The way you treat your customers is second to none!! Keep up the great work … we look forward to doing business with you in the future.
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J. Cain
New Martinsville, WV
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I wanted to write and thank you for the astonishingly fast work on the part of King's Chandelier Company in the fabrication of a custom chandelier for my living room. The chandelier was received as promised, on time, and it is absolutely perfect. I am all amazed when I think that you created a custom design for me over the telephone on Monday and shipped it out to California that Friday. The chandelier is the loveliest I have ever seen and its proportions complement the room exactly.
The front parlor is graced by a beautiful antique Steinway concert grand piano and in Irish harp, but they seem to pale in comparison to my elegant new chandelier. My sincere thanks for providing such excellent service and workmanship; King's Chandelier Company certainly lives up to their reputation as "The Best in the Business".
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S. Lerner
Redmond, WA & Los Altos, CA
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Please allow me to take this opportunity to thank you for my beautiful chandelier. When I spoke with your order department, I could not have been more pleased with the personal service in designing just the right chandelier for my front parlor. It arrived promptly and far exceeded my expectations. The assembly was a breeze thanks to your clear directions; and I must also commend you on the care that was taken in packing and shipping.
It gives me great satisfaction to know that there is at least one business in America which still produces a premium product at a reasonable price, and which places a high value on customer satisfaction through service. You are assured of my business as long as we are both around.
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F. Truex
Manasquan, NJ
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The Board of Directors of the Branch County Historical Society would like to express our pleasure and satisfaction with the two chandeliers ordered recently from your company. They add a charm and graciousness to the Wing House Museum and have drawn much attention from visitors.
Your prompt attention to our order, safe packaging and on time shipment of the chandeliers have been most greatly appreciated. Thank you for such a high quality product and service.
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Martha Gay
Coldwater, MI
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The chandelier arrived. It has been installed. It is beautiful. It exceeds our expectations, looking lovelier in our dining room than in the showroom.
We thank you for your time, patience and interest in showing the chandeliers to us when we visited your showroom. You were a fine resource and we are most appreciative. The size chandelier that you recommended is perfect for the dimensions of our dining room.
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C. Post
Basking Ridge, NJ
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We were in the market for a candelabrum for our new home here in Michigan when we stopped by in July and saw the Strass on display. We knew we had found the one. The candelabra arrived in perfect condition, and we are very proud of our selection. It adds to the living room so much of what was missing. Our friends are quite impressed with it.
We were treated so nice at the shop on Highway 14 and felt so much at home there.
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H. Watkins
Milwaukee, MI
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The Waverly is just the right size! We love it. It looks wonderful in the dining room. We are very impressed with your approach to business - very helpful, kind and knowledgeable. We know we will call you when we need another chandelier.
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J. Fitch
Columbus, OH
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The chandeliers arrived safely and we are very pleased indeed. We did feel a little apprehensive ordering items over the Internet and also from so far away. There was obviously no need for concern as the chandeliers are beautiful and far better than we expected. Hence, our order for the Strass Baltimore and sconces.
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C. Wirth
Carmarthenshire, Wales
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My beautiful chandelier arrived last Friday. Yesterday, I had the handyman come in and assemble and hang it. As we put it up step by step, its beauty delighted us. It is stunning, breathtaking and more beautiful than what was in my mind's eye.
I am so delighted. Thank you so much for your knowledge, your help, your wonderful phone persona. This has been the easiest and most delightful part of restoring my home.
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Mrs. D. Peisner
Woodland Hills, CA 91364
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